Caramell Premium Resort Loyalty Program

The Caramell Premium Resort's unique and full of benefit LOYALTY PROGRAM has been launched.

It is a great pleasure for us that after a long preparation, after planning, after reading a lot of guest reviews and accepting many suggestions, we were able to realize our long-cherished dream; we have created a loyalty program with which we can simply and effectively thank our guests for their trust and loyalty.

Thank you for all the smiles, words of encouragement, strength and support, the many nights you spent with us, the experience you gained in our hotel, the positive feedback!

YOU CAN RELAX ANYWHERE.
WITH US YOU WILL BE REBORN

Our regular loyalty program is already waiting for you.

  • You will be rewarded with 10 bonus points immediately after registration.
  • You can already make your next reservation at a discount.
  • You can redeem your points at the first booking.
  • After your bookings, we will credit extra points, which you can exchange for discounts on your next booking.

Benefits, discounts for members only.

  • Unique first hand promotions - Exclusive promotions for customers.
  • Rooms booked on the hotel's website receive a point credit and an immediate discount.
  • You can pay up to 15% of the total amount with points.
  • More relaxation = more experience + extra points and higher discount

How can I join the Caramell Loyalty Program?

  • Registration is just a few clicks and entering some data
  • Confirmation is also required after registration
  • Providing your personal and billing data is voluntary
  • You can manage your data, requests for offers and future bookings in your own loyalty account
  • You can set your preferences individually in your user profile

Registration without obligation!

As a member of our Loyalty Program, you can only win. Even for registration, you get points, which can be redeemed for discounts.

I will be Caramell Premium Resort Loyalty Program

Caramell Premium Resort Loyalty Program levels:

STANDARD
Condition of STANDARD membership
Benefits of STANDARD ’s membership:
You can use the value of your points up to 10%of the total amount of your bookings.
We will add points for every € 2,50 1 of the value of your next booking.! %of the value of your next booking will be added in the form of points.
Your points are worth € 0,25 .
You will receive 5% discount on the total amount of your booking.
  • 5% discount on the hotel's own treatments and massages (booked on the spot)
  • 5% discount on a'la carte food consumption at the Cardamom Restaurant
  • Free parking in the hotel's own camera-monitored car park
  • 50% discount on daily ticket to the Crystal Tower Adventure Park
  • 10% early booking reduction for massages and treatment
PREMIUM
Condition of PREMIUM membership
6 nights
spending
and
3 reservation
existence of a
and
€ 711,90
spending
Benefits of PREMIUM ’s membership:
You can use the value of your points up to 13%of the total amount of your bookings.
We will add points for every € 2,50 2 of the value of your next booking.! %of the value of your next booking will be added in the form of points.
Your points are worth € 0,25 .
You will receive 8% discount on the total amount of your booking.
  • 8% discount on the hotel's own treatments and massages (booked on the spot)
  • 8% discount on on a'la carte food consumption at the Cardamom Restaurant
  • Free parking in the hotel's own camera-monitored car park
  • Wine of the Caramell in the room
  • 50% discount on daily ticket to the Crystal Tower Adventure Park
  • 10% early booking reduction for massages and treatments
DELUXE
Condition of DELUXE membership
10 nights
spending
and
5 reservation
existence of a
and
€ 1.186,49
spending
Benefits of DELUXE ’s membership:
You can use the value of your points up to 15%of the total amount of your bookings.
We will add points for every € 2,50 3 of the value of your next booking.! %of the value of your next booking will be added in the form of points.
Your points are worth € 0,25 .
You will receive 10% discount on the total amount of your booking.
  • 10% discount on the hotel's own treatments and massages (booked on the spot)
  • 10% discount on a'la carte food consumption at the Cardamom Restaurant
  • Free parking in the hotel's own camera-monitored car park
  • Wine of the Caramell and Villa Rosato cake selection in the room
  • 50% discount on daily ticket to the Crystal Tower Adventure Park
  • 10% early booking reduction for massages and treatments

F.A.Q.

Anyone, even those who haven't visited us yet. During registration, we give you 10 bonus points, which you can exchange for a discount on your next booking.

Yes, you need to register for our new loyalty program.

We recommend that only one person from a family registers, who usually manages the reservations. You can add all family members to this one account when you log in for the first time. When booking, we can only deduct points from the balance of the person who has logged in on our website, and we can only credit the point here. The points of several different accounts cannot be combined, so it is worth registering one account per family.

It is very important that before requesting or booking an offer, you log in to your own profile and start the offer request or booking from there, because only in this case can you redeem the points, and only in this case can the points be credited. The points received from the accommodation are credited on the day of departure, and can be used on the next booking.

You can only start collecting points at the first booking after registration. Reservations made before registration are not included in the collection of points.

Points are valid for 365 days.

No, the registered regular guest must always be present at the time of booking as a hotel guest. Invite your friends to register as well, so you and your friends can earn extra points!